Privacy & Cookies Policy

Effective Date: 18/09/2025

This Privacy Policy outlines how Accutax Consulting collects, uses, discloses, and protects personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

By using our website, submitting forms, or engaging with our services, you agree to the terms of this policy.

1. Who We Are

AccuTax Consulting is a professional accounting firm operating in South Africa and the United Kingdom. We provide tax, bookkeeping, and paymaster services to individuals and businesses.

Email: info@accutax-consulting.com

2. What Personal Information We Collect

We collect only the information that is necessary to provide our services, operate our website, and comply with legal requirements. This may include:

  • Full name

  • Email address

  • Phone number

  • Business or company name

  • Location (City/Country)

  • Information submitted through forms (contact, consultation, job applications)

  • IP address and browser/device information (via cookies)

We do not collect sensitive personal information unless explicitly required and consented to (e.g. banking details for payroll services).

3. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To respond to your inquiries or applications

  • To provide accounting and financial services as requested

  • To manage client relationships and communicate updates

  • To send important service-related notifications

  • To comply with legal, regulatory, or contractual obligations

  • To improve website functionality and user experience (cookies)

We do not sell or share your personal information for marketing purposes with any third parties.

4. Consent and Your Rights Under POPIA

In accordance with POPIA, you have the right to:

  • Access your personal information

  • Request correction or deletion of inaccurate, irrelevant, or outdated data

  • Withdraw consent to the use of your information

  • Object to processing for certain purposes

  • Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us at info@accutax-consulting.com
We will respond to your request within a reasonable timeframe, in accordance with POPIA guidelines.

5. Data Security and Storage

We take all reasonable and appropriate steps to ensure your personal data is secure. This includes:

  • Secure servers and data encryption

  • Access controls and staff confidentiality agreements

  • Regular backups and data protection monitoring

Your data is retained only as long as necessary for legal or business purposes, after which it is securely deleted.

6. Use of Cookies

Our website uses cookies to collect anonymous data and improve user experience. Cookies are small files stored on your device that help us understand how visitors use our site.

We use:

  • Essential cookies – to enable site functionality

  • Analytics cookies – to monitor website performance (e.g. Google Analytics)

You may choose to disable cookies in your browser settings at any time, though this may affect website functionality.

7. Third-Party Services

We may use trusted third-party platforms to help us deliver services (e.g. online booking, contact forms, cloud accounting tools). These platforms are required to comply with applicable privacy laws, including POPIA and GDPR where relevant.

8. Policy Updates

This policy may be updated from time to time to reflect legal or operational changes. The latest version will always be available on our website. We encourage you to review it periodically.

9. Contact Information

If you have any questions or concerns about how we process your personal information, or if you wish to exercise your rights under POPIA, please contact us:

Email: info@accutax-consulting.com
Subject line: Privacy Inquiry